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Gosto Rewards-CPG Brands Terms of Use

PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.

Effective date: October 18 2023

Welcome to Gosto Rewards. Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications (the “Services”). If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at fred+needhelp@GostoRewards.com or Gosto, LLC, 11719 Madera DR SW Lakewood, WA 98499

These Terms of Use (the “Terms”) are a binding contract between you (“Brand”) and Gosto Wholesale, Inc. dba Gosto (“Gosto,” “we” and “us”). You must agree to and accept all of the Terms, or you don’t have the right to use the Services. Your using the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Services. These Terms include the provisions in this document, as well as those in the Privacy Policy and Copyright Dispute Policy https://www.gostorewards.com/privacy and https://www.gostorewards.com/copyright

NOTICE: Please read these Terms carefully. They cover important information about Services provided to you and any charges, taxes, and fees we bill you. These Terms include information about future changes to these Term instead of in court.

Will these Terms ever change?

We are constantly trying to improve our Services, so these Terms may need to change along with the Services. We reserve the right to change the Terms at any time, but if we do, we will bring it to your attention by placing a notice on the meetGosto.com website, by sending you an email, and/or by some other means.

If you don’t agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms is effective, that means you agree to all of the changes.

Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.

1. Purchase and Sale.

These Terms apply to any product(s) (the “Product(s)”) supplied to or on behalf of Gosto from or on behalf of you, the Brand. You agree to provide to us a full listing of all available Products, including wholesale prices and any volume limitations,  (a “wholesale Sheet”). The Wholesale Sheet including any updates which you may provide from time to time, is hereby incorporated into these Terms. All agreements to purchase a specific quantity of Products will be documented in a Sales Order accepted by you (a “Sales Order”) and issued by Gosto according to the Wholesale Sheet. Sales orders will be sent to you via email.  You will need to respond to that email verifying you received the Sales Order. If there are any issues or problems let us know immediately by contacting us at fred+needhelp@gostorewards.com or calling 877-398-4405.  By accepting these Terms, you agree to comply with all reasonable policies and requirements of Gosto including policies relating to Sales Orders, deliveries, invoices, bills of lading and pallet requirements, in each case, provided that we notify you of such requirements in writing prior to accepting the Sales Order. If the Sales Order, your invoice or a shipping document conflicts with these Terms, the provisions of these Terms shall prevail.

2. Buyer Sample Requests

(a) Labeling and Branding Requirements.  You agree to send product samples, wholesale sheet, label information, including an FDA compliant nutritional panel that complies with all Applicable Laws when a retail buyer makes a request.  You may reject a sample request if a) the store already carries your brand or b) you have sent samples and wholesale info before to the store and were rejected by the buyer. Note; you will be solely responsible for confirming that labels and packaging are in compliance with all Applicable Laws and labeling claims. You agree to be solely responsible for labeling and packaging

     (b) Gosto Product Specifications.  You agree to provide and continue to provide us with complete and accurate information regarding your production processes and record keeping practices (“Brand’s Standard Processing Specifications”) and that Brand’s Standard Processing Specifications comply with all Applicable Laws (hereinafter defined). Brand’s Standard Processing Specifications and any requirements communicated by us from time to time, including on an applicable Sales Order (“Gosto Requirements”) are referred to in these Terms as “Product Specifications.” You represent and warrant that all Products delivered to buyers at retail stores will comply in all material respects with all Product Specifications and Product labeling claims and that all information provided by you to us about Products is true and correct. You agree to maintain appropriate documentation evidencing compliance with these Terms and agree to grant us reasonable access to this documentation for purposes of verifying such compliance. No proposed change will be deemed accepted by us unless we agree to the change in writing. You agree to promptly notify us in writing if you become aware that any Product fails to comply with any Product Specification. The term “Applicable Laws” includes all requirements of any applicable domestic or foreign federal, state, provincial or local law, regulation or ordinance of the place where Products are produced and packaged and where Products are sold.

     (c) Representations and Warranties.  You represent and warrant that all Products (including packaging and labels), at the time of receipt at the “Ship To” address in the Sales Order, (the “Delivery Point”)

  1. will be merchantable and otherwise free from impurities or defects;

  2. will include packaging that is in compliance with all reasonable safety standards;

  3. will not pose a health or safety hazard when used for their intended purpose in accordance with applicable Product documentation and labeling;

  4. will not be contaminated with a foreign substance or contain any rancid ingredient

  5. will not include any ingredient that has not been disclosed to us;

  6. will not include any allergen or be processed in a facility that uses an allergen in production processes unless it has been disclosed on the label in accordance with Applicable Laws;

  7. will not include any illegal, misleading or untrue label claim;

  8. will not be prepared, packed or held under insanitary conditions;

  9. will not be adulterated or misbranded within the meaning of Applicable Law;

  10. will comply with all Applicable Laws;

  11. will be consistent with its original quality at all times during its designated shelf life (assuming proper storage and handling after delivery);

  12. you and all employees and agents involved in the manufacturing, processing or delivery of the Products will adhere to all Applicable Laws with respect to the operation of your production facilities and your other business and labor practices, including, but not limited to, the California Transparency in Supply Chains Act of 2010. You further represent and warrant you will procure and maintain insurance sufficient to meet your obligations hereunder.

     (d) Delivery.  You agree to deliver Products in strict compliance with these Terms and the Sales Order.  Your delivery of Product shipments will occur and title and risk of loss will pass when a Product shipment is delivered to the Delivery Point and an authorized representative has signed the bill of lading or other shipping document acknowledging its receipt.  You agree to comply with all policies and requirements of Gosto of which we have provided you notice prior to acceptance of the relevant Sales Order, including policies relating to Sales Orders, deliveries, invoices, bills of lading and pallet requirements.  You agree to promptly notify us of any Product shortages, decreased availability or out of stocks impacting delivery under any Sales Order.  You agree to provide us with all applicable tracking numbers associated with any Product shipment and agree that you will be responsible for all damages, costs and losses resulting from or related to any failure to provide us with adequate tracking information or from any inadequate or defective packaging. 

     (e) Non-Circumvention.  Gosto works hard to bring you new customers, so we like to protect that investment and make sure our customers are not being solicited directly. Once a Sales Order has been placed by a buyer through the Services (each, a “Retailer”), you agree that you will fulfill all orders placed by such Retailer through the Services.  You agree not to, directly or indirectly, in any manner solicit, or otherwise, encourage or influence Retailers to transact offline, or outside of the Services in any manner, without the prior written consent of Gosto. It is ok to communicate with a buyer about the status of an order or information about your products, but you agree not to circumvent or attempt to circumvent Gosto in connection with any Retailer.  Violation of the foregoing shall be considered a material breach of these Terms, and constitutes grounds for suspension or termination of your access to the Services.  You acknowledge and agree that the foregoing, and the exercise thereof by Gosto, will not waive or limit Gosto’s right to assert any other legal or equitable remedy in the event you breach the foregoing restriction.

3.  Product Quality Issues; Withdrawals & Recalls.

 (a) You agree to provide us with primary and secondary contact numbers where we may reach you outside of normal business hours with questions concerning time sensitive issues. You agree that you have and will maintain a reliable recall system including appropriate tracking, coding and accounting systems for all Products, as well as securing necessary records for a minimum of one year beyond the expected shelf-life of the Product, or to the extent required by Applicable Laws of the state in which the Product is designated for sale, whichever is greater. You agree to consult directly with us for instructions relating to quality or regulatory issues, including consumer complaints and withdrawals and recalls.

 (b) You agree to pay all reasonable out-of-pocket expenses associated with the withdrawal or recall of a Product or Product safety notice if the withdrawal, recall or safety notice is carried out in accordance with generally accepted industry standards and based upon Product test results or other credible evidence indicating that all or part of one or more Product shipments, as a result of a condition that existed at the time of receipt by us, fails to comply with any Applicable Law or any one or more of the representations, warranties or covenants made by you in these Terms, or could otherwise pose a health or safety risk. In the event we determine that any such recall is warranted, we will promptly notify you and the parties shall work together in good faith to determine the cause of the non-conforming Product and the extent of the impact on Products delivered hereunder. At our reasonable request, you agree to cooperate with and assist us with any such withdrawals, recalls and safety notices. Without limiting the foregoing, we may withdraw or recall any Product for any reason at our own expense without liability or obligation to you under these Terms.

4.  Nonconforming Products.

We may terminate any outstanding Sales Order for a Product and/or reject, revoke acceptance of (with return shipping at your expense) if (a) there is credible evidence that such a Product or all or part of shipment of such Products fails to comply with Product Specifications or the applicable Sales Order, (b) the Product was processed in a manner that creates a substantial risk that some of the Product could be contaminated or defective, (c) Product tests indicate that any part of such Product is contaminated or otherwise fails to comply with these Terms or (d) the Product is produced in an unapproved facility or (e) the Product packaging is inadequate or defective. Payment of an invoice will not waive these rights. If the non-conformance is due to labels, we will have the option of correcting the label at your expense if you are unable to promptly correct the label on your own accord after being notified in writing of the non-conformance.

5.  Pricing and Payment.

 (a) Except as otherwise agreed between you and Gosto in writing, Product prices will be set forth on the Sales Order according to the Price List but shall be discounted by the Gosto Rewards tier you put it in. Payment terms are set by you and are sent to the retail store buyer by you after receiving our Sales Order.  You may send an invoice for payment or a payment link.  Unless otherwise agreed to in writing by us, the applicable fee for each Sales Order shall be the fees as set forth in Exhibit A attached hereto. The date of shipment shall be the date Products are actually picked up from your facilities, as documented by a signed Bill of Lading.

6.  Indemnification.

 (a) You agree to indemnify, hold harmless and defend the Indemnitee (defined below) and hereby release the Indemnitee from and against any and all Losses (defined below) to the extent caused by any Claim resulting from (i) the gross negligence, recklessness or willful misconduct of you or any of your employees, agents or third parties acting on your behalf in the supply and/or production of the Product; (ii) your failure to comply with Applicable Law or these Terms; (iii) personal bodily injury, illness, death or damage to personal property caused by the presence or activities of you or any of your employees or agents or by the failure of a Product to comply with any claim or representation on your label or the failure of your product label to disclose information about the product including but not limited to information about allergens; or (iv) your production, handling, or disposal of your product, which Claim is brought against an Indemnitee pursuant to California’s Safe Drinking Water and Toxic Enforcement Act of 1986 (Proposition 65). If the root cause of an adulteration discovered after receipt of your product shipment to the Delivery Point is attributable to the production, processing or packing of the products in the product shipment prior to receipt or the condition of the container at the time of receipt, then the adulteration will be regarded as having existed prior to the time of the acceptance of the product shipment.

 (b) The obligation to indemnify set forth in these Terms includes an obligation to indemnify us and all our affiliates and each of their members, managers, general and limited partners and other owners, their officers, directors, employees, and agents (in each case, an “Indemnitee”). The term “Losses” means losses, damages, costs, expenses and settlement amounts finally awarded to a third party by a court of competent jurisdiction or agreed to in monetary settlement of a Claim for which indemnification is sought by an Indemnitee. The term “Claims” means any and all third party claims, demands, causes of action, suits, actions, and other proceedings.

7.  User Submissions.

(a) Anything you post, upload, share, store, message or otherwise provide through the Services is your “User Submission.” Some User Submissions may be viewable by other users. In order to display your User Submissions on the Services, and to allow other users to enjoy them (where applicable), you grant us certain rights in those User Submissions. Please note that all of the following licenses are subject to our Privacy Policy www.gostorewards.com/privacy to the extent they relate to User Submissions that are also your personally-identifiable information.

For all User Submissions, you hereby grant Gosto a license to translate, modify (for technical purposes, for example making sure your content is viewable on an iPhone as well as a computer) and reproduce and otherwise act with respect to such User Submissions, in each case to enable us to operate the Services. This is a license only and your ownership in User Submissions is not affected.

If you share a User Submission on the Services, then you grant Gosto a license to display, perform, and distribute your public User Submission for the purpose of making that User Submission accessible to all Gosto users and providing the Services necessary to do so, as well as all other rights necessary to use and exercise all rights in that User Submission in connection with the Services and/or otherwise in connection with Gosto’s business for any purpose. Without limiting the foregoing, you agree and acknowledge that Gosto may, as necessary to operate or provide the Services, access User Submissions (including information exchanged through our platform or any messaging services provided in connection with the Services). Also, you grant all other users of the Services a license to access that User Submission, and to use and exercise all rights in it, as permitted by the functionality of the Services. 

You agree that the licenses you grant are royalty-free, perpetual, sublicensable, irrevocable, and worldwide.

Finally, you understand and agree that Gosto, in performing the required technical steps to provide the Services to our users (including you), may need to make changes to your User Submissions to conform and adapt those User Submissions to the technical requirements of connection networks, devices, services, or media, and the foregoing licenses include the rights to do so.

 (b) The materials displayed or performed or available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, illustrations, User Submissions, and so forth (all of the foregoing, the “Content”) are protected by copyright and/or other intellectual property laws. You agree to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content you access through the Services, and you won’t use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell, commercialize or otherwise exploit for any purpose any Content not owned by you, (i) without the prior consent of the owner of that Content or (ii) in a way that violates someone else’s (including Gosto’s) rights. You acknowledge and agree that Gosto owns the Services. You won’t modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise exploit any of the Services.

 (c) In accordance with the Digital Millennium Copyright Act (the “DMCA”), we reserve the right to delete or disable Content alleged to be infringing, and to terminate the accounts of repeat alleged infringers; to review our complete Copyright Dispute Policy and learn how to report potentially infringing content, click here https://www.gostorewards.com/copyright

 (d) You represent, warrant, and agree that you will not contribute any Content or User Submission or otherwise use the Services or interact with the Services in a manner that:

  1. Infringes or violates the intellectual property rights or any other rights of anyone else (including Gosto);

  2. Violates any law or regulation, including, without limitation, any applicable export control laws;

  3. Is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;

  4. Jeopardizes the security of your Gosto account or anyone else’s (such as allowing someone else to log in to the Services as you);

  5. Attempts, in any manner, to obtain the password, account, or other security information from any other user;

  6. Violates the security of any computer network, or cracks any passwords or security encryption codes;

  7. Runs Maillist, Listserv, any form of auto-responder or “spam” on the Services, or any processes that run or are activated while you are not logged into the Services, or that otherwise interfere with the proper working of the Services (including by placing an unreasonable load on the Services’ infrastructure);

  8. “Crawls,” “scrapes,” or “spiders” any page, data, or portion of or relating to the Services or Content (through use of manual or automated means);

  9. Copies or stores any significant portion of the Content;

  10. Decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Services.

A violation of any of the foregoing is grounds for termination of your right to use or access the Services.

 (e) Any information or content publicly posted or privately transmitted through the Services is the sole responsibility of the person from whom such content originated, and you access all such information and content at your own risk, and we aren’t liable for any errors or omissions in that information or content or for any damages or loss you might suffer in connection with it. We cannot control and have no duty to take any action regarding how you may interpret and use the Content or what actions you may take as a result of having been exposed to the Content, and you hereby release us from all liability for you having acquired or not acquired Content through the Services. We can’t guarantee the identity of any users with whom you interact in using the Services and are not responsible for which users gain access to the Services.

You are responsible for all Content you contribute, in any manner, to the Services, and you represent and warrant you have all rights necessary to do so, in the manner in which you contribute it. You will keep all your registration information accurate and current. You are responsible for all your activity in connection with the Services.

If there is a dispute between participants on this site, or between users and any third party, you agree that Gosto is under no obligation to become involved. In the event that you have a dispute with one or more other users, you release Gosto, its directors, officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our Services. If you are a California resident, you shall and hereby do waive California Civil Code Section 1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor."

8.  Insurance.

You agree to obtain and maintain the insurance sufficient to meet your obligations under, and any liabilities in connection with, these Terms (the “Insurance Coverage”) including, without limitation, any liability arising out of or related to the supply or sale of Products. Unless an exception is granted by us, the Insurance Coverage will be written by insurers in good standing that are licensed and admitted to do business in the locations where the Products are to be sold and the Insurance Coverage will be written on an occurrence basis by an insurance company classified by A M Best as a Class VII or larger with a Financial Strength Rating of at least A-. You agree to provide us 30 days’ notice of cancellation, as well as, a copy of the insurance and endorsements annually, upon renewal and/or upon material changes, or within 30 days of cancellation. All such policies shall provide insurance for the life of Products and include a worldwide coverage territory covering (a) claims brought worldwide and (b) claims brought by third parties.

9.  Confidentiality.

In connection with the negotiation of these terms and the provision of Products hereunder, we and you may have acquired or may acquire or develop non-public information relating to the other party and their businesses (“Confidential Information”). The parties agree that they will not disclose any Confidential Information to any third party unless the disclosure is necessary to fulfill the parties’ obligations under these Terms and the third party has agreed in writing to keep the information confidential. The parties will use the degree of care it uses to protect their own confidential information to maintain the confidentiality of all Confidential Information, but in no case, less than reasonable care. The obligations set forth in this Section 9 shall not apply to any information which (a) is already known by the receiving party prior to receipt from the disclosing party, (b) is rightfully furnished to the receiving party without restriction by a third party not in breach of any obligation to the disclosing party, (c) is or becomes generally available to the public other than due to the receiving party’s breach of these Terms or (d) is independently developed by the receiving party without reference to or use of any of the disclosing party’s Confidential Information. Each party may disclose the general nature, but not the specific terms, of these Terms without the prior consent of the other party; provided, however, that either party may provide a copy of these Terms or otherwise disclose its terms on a confidential basis in connection with any financing transaction, securities filing or due diligence inquiry. 

10.  Warranty Disclaimer.

Neither Gosto nor its licensors or suppliers make any representations or warranties concerning any content contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services. We (and our licensors and suppliers) make no representations or warranties regarding suggestions or recommendations of services offered or purchased through the Services. Products and services purchased or offered (whether or not following such recommendations and suggestions) through the Services are provided “AS IS” and without any warranty of any kind from Gosto or others (unless, with respect to such others only, provided expressly and unambiguously in writing by a designated third party for a specific product). THE SERVICES, AND CONTENT ARE PROVIDED BY GOSTO (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OR ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. Limitations of Liability.

TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL GOSTO (OR ITS LICENSORS OR SUPPLIERS) BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, OR (B) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) $100 OR (II) THE AMOUNTS PAID BY YOU TO GOSTO IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM, OR (C) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.

13.  Indemnity.

To the fullest extent allowed by applicable law, You agree to indemnify and hold Gosto, its affiliates, officers, agents, employees, and partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any third party claims relating to (a) your use of the Services (including any actions taken by a third party using your account), (b) your violation of these Terms, and (c) any Products including any violation of any third party’s proprietary rights in connection with the Products. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).

14.  Assignment.

You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without Gosto’s prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.

15.  Choice of Law.

These Terms are governed by and will be construed under the Federal Arbitration Act, applicable federal law, and the laws of Washington State without regard to the conflicts of laws provisions thereof.

16.  Arbitration Agreement.

PLEASE READ THE FOLLOWING ARBITRATION AGREEMENT CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH GOSTO AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US. Both you and Gosto acknowledge and agree that for the purposes of any dispute arising out of or relating to the subject matter of these Terms, Gosto’s officers, directors, employees and independent contractors (“Personnel”) are third party beneficiaries of these Terms, and that upon your acceptance of these Terms, Personnel will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third party beneficiary hereof.

 (a) Arbitration Rules; Applicability of Arbitration Agreement.  Any dispute arising out of or relating to the subject matter of these Terms shall be finally settled by binding arbitration in Boston, Massachusetts. The arbitration will proceed in the English language, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with such Rules. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction. Notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction.

 (b) Costs of Arbitration.  The JAMS rules will govern payment of all arbitration fees. Gosto will pay all arbitration fees for claims less than $75,000. Gosto will not seek its attorneys’ fees and costs in arbitration unless the arbitrator determines that your claim is frivolous.

 (c) Small Claims Court.  Furthermore, either you or Gosto may assert claims, if they qualify, in small claims court in Lakewood, Washington or any United States county where you live or work.

  (d) Waiver of Jury Trial.  YOU AND GOSTO WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY. You and Gosto are instead choosing to have claims and disputes resolved by arbitration. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In any litigation between you and Gosto over whether to vacate or enforce an arbitration award, YOU AND GOSTO WAIVE ALL RIGHTS TO A JURY TRIAL, and elect instead to have the dispute be resolved by a judge.

 (e) Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If however, this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor we are entitled to arbitration; instead all claims and disputes will be resolved in a court as set forth in (g) below.

 (f) Opt-out. You have the right to opt out of the provisions of this Section by sending written notice of your decision to opt out to the following address: 11719 Madera Dr SW Lakewood, WA 98499 postmarked within 30 days of first accepting these Terms. You must include (1) your name and residence address; (2) the email address and/or telephone number associated with your account; and (3) a clear statement that you want to opt out of these Terms’ arbitration agreement.

 (g) Exclusive Venue. If you send the opt-out notice in (f), and/or in any circumstances where the foregoing arbitration agreement permits either you or Gosto to litigate any dispute arising out of or relating to the subject matter of these Terms in court, then the foregoing arbitration agreement will not apply to either party and both you and Gosto agree that any judicial proceeding (other than small claims actions) will be brought in the state or federal courts located in, respectively, Pierce County, Washington.

17. Miscellaneous.

You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Services, provided that we may, in our sole discretion, do any of the foregoing on your behalf or for Gosto as we see fit. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable. You and Gosto agree that these Terms are the complete and exclusive statement of the mutual understanding between you and Gosto, and that these Terms supersede and cancel all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of Gosto, and you do not have any authority of any kind to bind Gosto in any respect whatsoever.

 

Exhibit A

Fee Structure

All sales made using the Services shall be subject to the following fees:

Customer Fees

New sale to new retail store= $10

Reorder Sale to retail store= $5

DALL·E 2023-10-20 08.21.30 - Photorealistic representation in 16_9 of a high-end gourmet g
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