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Customer Support

At Duo Gosto Prize Book, we are committed to providing you with the best shopping experience possible. If you have any questions or concerns, please don't hesitate to reach out to our customer support team. They are available 24/7 to assist you.

Contact Us

Have a question about our products or services? Fill out the form below and we'll get back to you as soon as possible.

Thank you for contacting us!

Live Chat with Our Support Team

Chat with one of our friendly support team members now. We're available 24/7 and always happy to help.

Location

Find Our Gourmet Groceries Near You

Duo Gosto Prize Book provides its premium gourmet groceries at a range of locations across the country. Visit one of our stores to experience our delicious products for yourself.

123 Main Street New York, NY 10001 (555) 555-5555

456 Elm Street Los Angeles, CA 90001 (555) 555-5555

789 Oak Street Chicago, IL 60007 (555) 555-5555

1010 Pine Street Seattle, WA 98101 (555) 555-5555

1212 Maple Street Houston, TX 77001 (555) 555-5555

1414 Walnut Street Philadelphia, PA 19107 (555) 555-5555

1616 Cherry Street Atlanta, GA 30303 (555) 555-5555

1818 Cedar Street San Francisco, CA 94109 (555) 555-5555

FAQ

Frequently Asked Questions

  • Is there a limit on the number of discount coupons I can offer?
    No, there's no maximum limit, but a minimum of 10 discount coupons is required for each tier you choose.
  • What fees does Gosto charge?
    We charge a flat $10 fee per new wholesale order and a flat $5 fee per reorder placed through our platform.
  • How do I list my products?
    It's free to list your products. Simply fill out the form on our platform to get started, and we'll guide you through the process.
  • How does billing work for wholesale orders?
    The buyer will place their wholesale order on our platform, but you'll bill the retail buyers directly, streamlining the transaction process and ensuring you are paid directly..
  • How do sample requests work?
    Retail buyers can request samples using Gosto Points. We charge the brand a flat $7 per sample request, and we offer packaging deals that can reduce the sample request cost to $5 each.
  • How am I billed for sample requests?
    We'll send you a payment link at the end of the day for all sample requests received or automatically charge your card once a month for all sample requests received that month.
  • How can Gosto Rewards benefit my brand?
    Gosto Rewards provides a unique, value-driven platform that attracts genuinely interested retail buyers, helping you expand your reach and increase sales.
  • What is the Gosto Sample System?
    The Gosto Sample System is a the game-changing way to sample your products! Forget the hassle and high costs of traditional sampling. Our system uses eco-friendly Gosto Sample Stacks to deliver bite-sized samples directly to retail buyers. Why should brands love it? It's cost-effective, eye-catching, and ensures your product is tasted, not wasted. Why will retail buyers be smitten? They get to 'try before they buy,' making their purchasing decisions easier and risk-free. It's a win-win that puts your brand in the spotlight and keeps buyers coming back for more!
  • What is Gosto Rewards?
    Gosto Rewards is an online wholesale platform that connects CPG brands with retail buyers, offering a unique point-based system for exclusive discounts and sample requests.
  • Can I deny a retail buyer sample request?
    Yes, absolutely! Only accept the sample request you want.
  • What are the discount tiers?
    We offer five discount tiers ranging from free shipping to 50% off. You choose the tiers you want to list your products. Multiple tier listings will give you more exposure.
  • Is it free to join?
    Yes, creating a Gosto Rewards account is completely free, and you even get a 100 Gosto Points bonus upon signing up.
  • Can I track my Gosto Points and wholesale orders?
    Yes, you can log in anytime to check your points balance and view your order history. It's a super simple way to track your direct sales through Gosto. By the way earn Gosto points by referring brands to Gosto.
  • Why should I choose Gosto Rewards?
    Gosto Rewards offers a fun, interactive, and rewarding way to discover new brands and products, all while enjoying exclusive discounts and offers. Plus, you can track all of your wholesale orders through Gosto on your free account page making reorders simple.
  • What are the discount tiers?
    We offer five tiers, each with its own set of perks like free shipping or percentage discounts on orders.
  • How do I request samples?
    As your browse the brands available in the tiers you will see an option to request samples and wholesale info. Simply click on the link to get started. Requires 2 Gosto Points per request.
  • How does billing work?
    Brands will send you a direct payment link or invoice, making transactions smooth and straightforward.
  • What is the Gosto Sample System?
    The Gosto Sample System is a the game-changing way to sample a brands products! Our system uses eco-friendly Gosto Sample Stacks to deliver bite-sized samples directly to CPG retail buyers. You get to 'try before they buy,' making your purchasing decisions easier and risk-free.
  • What is Gosto Rewards?
    Gosto Rewards is your go-to platform for sourcing new brands and products for wholesale purchase, all while earning and spending Gosto Points for exclusive deals..
  • How can I use my Gosto Points?
    You can spend your points to unlock exclusive discounts in our five different tiers or to request free samples and additional wholesale info.
  • Do I earn points on purchases?
    No, Gosto Points are earned through engagement and feedback, not through purchases.
  • How do I earn Gosto Points?
    You earn points by signing up, completing surveys, providing feedback, and engaging in various activities on our platform.
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